Frequently Asked Questions
Will EverMate Massage Insoles fit my shoes?
EverMate Massage Insoles are designed to fit a wide range of compatible everyday footwear. Simply select the appropriate size and trim along the guide lines if needed for a more personalised fit.
Can I wear EverMate Massage Insoles all day?
Yes. EverMate Massage Insoles are designed for everyday comfort and can be worn throughout your daily routine. Their cushioned, massage-textured design provides added support underfoot, making them ideal for work, walking, travelling or long periods of standing. For the best experience, allow your feet time to adjust when first wearing them.
What makes the massage design different from regular insoles?
The textured surface provides gentle stimulation underfoot, while the cushioned construction helps absorb everyday impact and distribute pressure more evenly — giving your shoes an extra layer of comfort.
Do I need to remove my existing insoles first?
For the best fit, we generally recommend removing removable factory insoles before inserting your EverMate Massage Insoles. This helps prevent your shoes from becoming too tight and allows the insoles to sit properly.
Where are you located?
Our head office is located in Brisbane, QLD.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at [Your Email].
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
